Privacy Policy
At Threading Dreams, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data.
1. Data Collection
We collect the following personal data:
- Name
- Email address
- Shipping address
- User images (for portraits)
We do not collect payment details, as all transactions are processed by a third-party payment processor (Razorpay).
2. Cookies
We use cookies to track traffic sources on our website, allowing us to analyze user behavior and improve the site’s performance. This includes tracking where visitors are coming from, how they interact with the site, and which pages they visit. Users can control cookies through their browser settings if they prefer not to have their activity tracked.
3. Data Sharing
We share your personal data with the following third parties to provide our services:
- Payment Processors: Your payment details are processed by Razorpay, a trusted third-party payment processor.
- Shipping Providers: We share your shipping details with DTDC, our delivery partner.
- Marketing Services: We use ConvertKit to send promotional emails and updates.
We do not sell, rent, or trade your personal data to any third parties.
4. User Rights
You have the following rights regarding your personal data:
- Access: You can access the personal data we hold about you.
- Correction: You can request correction of any incorrect or incomplete personal data.
- Deletion: You can request deletion of your personal data under certain conditions.
- Image Retention: Any images provided for portraits will be deleted by the end of the next month following the date of delivery.
To exercise any of these rights, please contact us through our provided contact details.
5. Data Protection
We take data protection seriously and have implemented the following security measures:
- SSL Encryption: All data exchanged on our website is encrypted with SSL (Secure Socket Layer) to protect your privacy.
- Secure Hosting: Our website is hosted with Hostinger, which provides secure server configurations and protection against common vulnerabilities.
